CHECK
Preserve the record
- Write down the exact time and wording of every call or message.
- Keep the booking, payment, care instructions, medication, and handover details.
- Ask for the provider's written account, the location, and the names of people present.
- Speak with a qualified veterinarian about examination, preservation, and available records.
- Record witness accounts separately and identify what each person personally saw.
- Ask for a written response and preserve the opportunity for a right of reply.
CHECK
What not to assume
An unexplained death is not automatically proof of a particular medical cause, negligence, or intent. Use careful language until a qualified professional or official process establishes more.
QUESTIONS
Short answers
Should I state a cause of death online?
Only if a qualified document establishes it and you reproduce it accurately. Otherwise say what is known, what is disputed, and what is not known.
Why preserve the messages immediately?
They can establish timing, words, instructions, and changes in the account. Keep originals and context rather than only screenshots of selected lines.